I need a tree removed from a transformer box. Hydro contacted a tree service to do it...

GetHuman-njthaub's customer service issue with BC Hydro from July 2018

Help with my BC Hydro issue
The issue in GetHuman-njthaub's own words
I need a tree removed from a transformer box. Hydro contacted a tree service to do it, but they re-scheduled when my dad died. Now they seem to have forgotten.
GetHuman-njthaub did not yet indicate what BC Hydro should do to make this right.
I have an issue with BC Hydro too
How GetHuman-njthaub fixed the problem
I called the * *** ***-**** number and talked to a customer rep. She was very nice and solved the issue. I called between *-* pacific time and got through right away. I was told this is a less busy time to call.
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BC Hydro

Customer service issue
Reported by GetHuman-njthaub
Jul 19th, 2018 - 5 mons ago
I have an issue with BC Hydro too
Fixed
GetHuman-njthaub shared how to fix
Seen by 4 customers so far
Similar issue to 70 others
0 customers following this
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Timeline
GetHuman-njthaub started working on this issue
Jul 19th 12:10am
GetHuman-njthaub confirmed the issue is fixed. Hooray!
Jul 25th 9:22pm