I bank at the Vidalia, Ga. BB&T. *I went there today to make a payment. Two inside tel...

GetHuman5671037's customer service issue with BB&T Bank from January 2021

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The issue in GetHuman5671037's own words
I bank at the Vidalia, Ga. BB&T. *I went there today to make a payment. Two inside tellers and one at the drive through. I am the only person in line. Someone was making a time consuming business deposit at one teller. The other teller was doing something. After a while I stepped over and asked if she could take my payment. She said she is about to go to lunch. She kept fiddling with something. Then I asked the drive through teller if she could take my payment. She said the would be with me soon. I said it doesn’t look like it. Finally the person with the business deposit finished and that teller took my payment in one minute or less. After I finished there was still nobody else in line. Every time I go to this bank it is a problem. Only running with a skeleton crew. *This has been going on for years. *I am pissed off and fed up with BB&T. I will be moving my a business and personal accounts. *I would have already done it except for the time and hassle it will take. *The last time I complained about this, the excuse was because of the change over to Truist. As I said, this has been going on for years. *My name is Rudy Kim Dolan.

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BB&T Bank

Customer service issue
Reported by GetHuman5671037
Jan 19th, 2021 - 2 years ago
Not resolved
Seen by 56 customers so far
Similar issue to 747 others
0 customers following this

Timeline

GetHuman5671037 started working on this issue
Jan 19th, 2021 7:27pm