MY ACCOUNT GOT BLOCKED BECAUSE THE CLAIMS DEPARTMENT OVERLOOKED INFORMATION THAT I SENT...
GetHuman1643883's customer service issue with BB&T Bank from November 2018
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The issue in GetHuman1643883's own words
MY ACCOUNT GOT BLOCKED BECAUSE THE CLAIMS DEPARTMENT OVERLOOKED INFORMATION THAT I SENT TO THEM THE DAY THEY REQUESTED IT. AND I CALLED IN AND WAS DEALING WITH THE ISSUE FOR PAST MONTH. I FINALLY GOT THEM TO CREDIT ME, AND THEY ARE FREEZING MY ACCOUNT FOR NO REASON. THEY CLAIM ITS A ZELLE PAYMENT ISSUE, BUT I CALLED ZELLE AND THEY HAVE NO KNOWLEDGE AND MY FIANCE WAS ONLY PERSON TO SEND ME MONEY. ITS A SCAM TO TIE UP MY MONEY EVERY TIME YOU FIX THEY PUT ANOTHER BLOCK FOR NOTHING. I HAVE TAPE RECORDING OF ME GOING INTO BRANCH TO GET HELP AND THE LADY SCREAMING AND TELLING ME TO HELP MYSELF. IM GONNA HIRE A LAWYER AND I SENT TO HELPMEHOWARD AS WELL.
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