Me and my fianc*e have a joint checking account and she’s Locked out because for my acc...

GetHuman1333589's customer service issue with BB&T Bank from October 2018

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The issue in GetHuman1333589's own words
Me and my fianc*e have a joint checking account and she’s Locked out because for my account and forgot my username, so I tried logging in her account and kept mistyping the password because i forgot to add a capital letter and the start of it
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BB&T Bank

Customer service issue
Reported by GetHuman1333589
Oct 12th, 2018 - 8d ago
I have an issue with BB&T Bank too
Not resolved
Seen by 3 customers so far
Similar issue to 654 others
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Items needed
Name on the account
Billing address
Account holders birthday
Last 4 of SSN
Full card number
GetHuman1333589 started working on this issue
Oct 12th 5:46pm