I went to use my bbt debit card at the ATM and the pin number is invalid, I have money...

GetHuman1188243's customer service issue with BB&T Bank from September 2018

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The issue in GetHuman1188243's own words
I went to use my bbt debit card at the ATM and the pin number is invalid, I have money in my account and unable to use this even called the number on the back, and it won't allow me to access the automated system can you help
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BB&T Bank

Customer service issue
Reported by GetHuman1188243
Sep 23rd, 2018 - 2 mons ago
I have an issue with BB&T Bank too
Not resolved
Seen by 7 customers so far
Similar issue to 579 others
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Items needed
Name on the account
Billing address
Account holders birthday
Last 4 of SSN
Full card number
Timeline
GetHuman1188243 started working on this issue
Sep 23rd 7:46pm