My login info has been changed and not by me what do i do?

GetHuman-patsawye's customer service issue with BB&T Bank from June 2018

Help with my BB&T Bank issue
The issue in GetHuman-patsawye's own words
The problem: My login info has been changed and not by me what do i do?
GetHuman-patsawye did not yet indicate what BB&T Bank should do to make this right.
I have an issue with BB&T Bank too
How GetHuman-patsawye fixed the problem
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BB&T Bank

Customer service issue
Reported by GetHuman-patsawye
Jun 8th, 2018 - 4 mons ago
I have an issue with BB&T Bank too
Fixed
Seen by 3 customers so far
Similar issue to 689 others
0 customers following this
Items needed
Name on the account
Billing address
Account holders birthday
Last 4 of SSN
Full card number
Timeline
GetHuman-patsawye started working on this issue
Jun 8th 12:18am
GetHuman-patsawye indicated the issue is not fixed yet.
Jun 8th 7:53am