My card was blocked cause they weren't sure I was trying to make a purchase they assure...

GetHuman710363's customer service issue with BB&T Bank from May 2018

Help with my BB&T Bank issue
The issue in GetHuman710363's own words
Make purchases with a company n it says issue is fixed n it'd not. It's far from it!!! ... My card was blocked cause they weren't sure I was trying to make a purchase they assured me it was fixed. N it is still not working
They said it was fixed and wasn't n now won't even call me back **********
If they would unblock it so i could make my purchases like they lied n said they did today
I've been a customer for yrs n never had this problem before. Maybe it would get straightened out if I went to another bank
Just calling bb&t n trusting them to do it which they haven't
I have an issue with BB&T Bank too
How GetHuman710363 fixed the problem
We are waiting for GetHuman710363 to fix the problem and share the solution with the rest of us customers.
Please help with my BB&T Bank issue
Do you have a customer issue as well?
We can help you get BB&T Bank's attention and get better help faster. Tap below to get started.
Having BB&T Bank issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would BB&T Bank email you?
This email address isn't valid

BB&T Bank

Visa debt
Customer service issue
Reported by GetHuman710363
May 23rd, 2018 - 6 mons ago
I have an issue with BB&T Bank too
Fixed
Seen by 4 customers so far
Similar issue to 389 others
0 customers following this
Items needed
Name on the account
Billing address
Account holders birthday
Last 4 of SSN
Full card number
Timeline
GetHuman710363 started working on this issue
May 23rd 5:55am
GetHuman710363 indicated the issue is not fixed yet.
May 23rd 6:08am