I applied for one touch device service available on internet banking.The device is disp...

GetHuman2963773's complaint issue with Axis Bank Ltd. from May 2019

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Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman2963773's own words
I applied for one touch device service available on internet banking.The device is dispatched to me and an amount of Rs **** is deducted for the same.But i am not able to activate the same device on my account due to which i cant do any transaction. I tried to reach the customer care given on website which is never reachable.Whenever i try to do any transaction, it shows the message that the net secure has not been activated please try again after sometime.I request you to either deactivate the service or help me to resolve the issue
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Axis Bank Ltd.

complaint issue
Reported by GetHuman2963773
May 22nd, 2019 - a mon ago
I have an issue with Axis Bank Ltd. too
Not resolved
Seen by 1 customer so far
Similar issue to 924 others
0 customers following this
Timeline
GetHuman2963773 started working on this issue
May 22nd 6:44am
GetHuman2963773 indicated the issue is not fixed yet.
May 22nd 6:47am