Boeing reservation total rate quoted at $***.**. Rental agent upgraded customer to SUV...

GetHuman-edgarb's customer service issue with Avis from March 2019

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The issue in GetHuman-edgarb's own words
Boeing reservation total rate quoted at $***.**. Rental agent upgraded customer to SUV at no charge due to lack of reserved car. AVIS clerk at return charged Luxury rate totaling $***.** and refused to discuss or correct the overcharge. Replied "not my problem."**. please correct the overcharge.**. please correct your return agents poor customer service attitude. **. I called *** number but agents don't speak English.
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Avis

Customer service issue
Reported by GetHuman-edgarb
Mar 12th, 2019 - 5 mons ago
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Seen by 3 customers so far
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GetHuman-edgarb started working on this issue
Mar 12th 9:17pm