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Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman2210744's own words
Reservation *********US* for Karen Small. The car was unsafe to drive and was parked at a business parking lot in Greenfield, MA on *********. There was no Avis within reasonable driving distance, and I had to leave to catch a flight at BDL. I'm told the car will be picked up in *-* business days. I want written confirmation about refund of charges for the rental, and written confirmation about the car retrieval.
GetHuman2210744 did not yet indicate what Avis should do to make this right.
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