Unable to login to Avira. Unable also open licence information, all I get is an advert...

GetHuman-e_pallis's customer service issue with Avira Antivirus from December 2019

Help with my Avira Antivirus issue
The issue in GetHuman-e_pallis's own words
Unable to login to Avira. Unable also open licence information, all I get is an advert to buy another product from you.*I have changed my password, master password all get is there is a fault try again later. I am ** years of age and not great when things go wrong. I have been running around in circle for days with this. Have purchased product for another year, but cannot do anything with it.*Please please someone help.*Your cleverbridge reference number: ********* for the purchase *Eric Pallister

GetHuman-e_pallis did not yet indicate what Avira Antivirus should do to make this right.

How GetHuman-e_pallis fixed the problem
Contact Cleveridge. There is nothing that I could to find anyway to resolve the problem.*Avira support is useless. I could not log on due to a fault, As I could not log on I could not get assistance from Avira, and round and round I went until Cleveridge contacted Avira for me.
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Avira Antivirus

Customer service issue
Reported by GetHuman-e_pallis
Dec 15th, 2019 - 10 months ago
Fixed
GetHuman-e_pallis shared how to fix
Seen by 4 customers so far
Similar issue to 34 others
0 customers following this
Items needed
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Timeline

GetHuman-e_pallis started working on this issue
Dec 15th, 2019 11:53am
GetHuman-e_pallis confirmed the issue is fixed. Hooray!
Dec 15th, 2019 11:07pm

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