HEY, I AM SUPPOSE TO TRAVELED LAST NIGHT, BUT THE AIRLINE DIDN'T ACCEPT MY COVID-** TES...

GetHuman-vilperez's Change flight issue with Avianca Airlines from September 2020

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The issue in GetHuman-vilperez's own words
Travel ... HEY, I AM SUPPOSE TO TRAVELED LAST NIGHT, BUT THE AIRLINE DIDN'T ACCEPT MY COVID-** TEST. I REALLY DON'T UNDERSTAND WHY ON THE TEST SAID NO DETECTED VIRUS AND I EVEN CONFIRMED WITH MY DOCTOR AND HE SAID THAT MEANT NEGATIVE BUT FOR SOME REASON THE AIRLINE DIDN'T LET ME TRAVEL. SO, I WANT TO KNOW WHAT CHANGES CAN WE DO NOW. I WANT TO SEE IF THE FLIGHT CAN BE CHANGE TO A DIFFERENT TIME, OR IF IT CAN BE CANCEL WITH NO CHARGES BECAUSE THAT WHAT YOU GUYS SAID THAT THERE IS NO COST UNTIL ********* FOR INTERNATIONAL FLIGHTS. MY CONFIRMATION **THANK YOU, *ARMANDO CRUZ MARTINEZ
I am disable and I have the person who takes care of me in my country. I really need to travel to be care properly.
Refund my money
** years
called you, but you guys are not answering
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Avianca Airlines

Airline
Change flight issue
Reported by GetHuman-vilperez
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 208 others
0 customers following this
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Timeline

GetHuman-vilperez started working on this issue
Sep 28th, 2020 11:07pm

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