I was booked on flight *** on June **. That flight was cancelled. I requested a ref...

GetHuman-ortem's Refund issue with Avianca Airlines from July 2020

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The issue in GetHuman-ortem's own words
I was booked on flight *** on June **. That flight was cancelled. I requested a refund and apparently it was aproved, the problem is that you stipulated that on ly the agency i used to buy the ticket could claim the refund. You have been sending me e mails informing me that my bonus is ready, but the agency, JUSFLY is not responding to my request TO claim my voucher. May I claim* that voucher myself without JUSTRFLY*

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Avianca Airlines

Refund issue
Reported by GetHuman-ortem
Jul 11th, 2020 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 402 others
0 customers following this

Timeline

GetHuman-ortem started working on this issue
Jul 11th 10:35pm

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