Hello Air Avianca ,*My name is Mr . Guadalupe Bol ,on the ** may **** I purchased a...

GetHuman3807281's customer service issue with Avianca Airlines from October 2019

Help with my Avianca Airlines issue
The issue in GetHuman3807281's own words
Hello Air Avianca ,*My name is Mr . Guadalupe Bol ,on the ** may **** I purchased a round trip air ticket . To go to London to attend a meeting . The meeting was rescheduled to be held in Madrid Spain . I would like to use this same itinerary to go to Madrid an atend this meeting . This ticket I bought it at Jals travel agency , south end -Corozal town Belize Central America . Please inform me if it can be use to go to Spain , Madrid .I would really like to use this same itinerary for that trip to Madrid . The number is ETKT-**************** -BOL GUADALUPE. HOPE TO HEAR FROM SOON.

GetHuman3807281 did not yet indicate what Avianca Airlines should do to make this right.

How GetHuman3807281 fixed the problem
No I did not get it fix the travel agency told me that the tickets is a contact between me an the airline . So it can't be change to other destination ,it cannot be sold ,and the only thing it can is expire because I was told that it valve for one year .
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Avianca Airlines

Customer service issue
Reported by GetHuman3807281
Oct 22nd, 2019 - 3 years ago
Fixed
GetHuman3807281 shared how to fix
Seen by 18 customers so far
Similar issue to 626 others
0 customers following this
Items needed
Name
Booking reference
Email address
Travel dates

Timeline

GetHuman3807281 started working on this issue
Oct 22nd, 2019 2:20am
GetHuman3807281 confirmed the issue is fixed. Hooray!
Oct 22nd, 2019 11:13am

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