Please stop sending me this emails. I found out yesterday that you are not honoring you...

GetHuman-blkfaisa's Cancel flight issue with Avianca Airlines from March 2019

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The issue in GetHuman-blkfaisa's own words
Please stop sending me this emails. I found out yesterday that you are not honoring your flights. You are disrespecting your customers by sending false information. I spoke to someone yesterday that told me that my flight from Colombia will go from there to Salvador and then to Boston but there was nothing about sending me from Boston to colombia. They could not do anything about it. It’s kind of dumb to offer that. I also found out that you will not be refunding my whole amount. Taxes were taking out. That is ridiculous. The service was not provided and if anyone is paying taxes should be avianca not me since I did not get the service. Basically I am giving you money for stressing me out. I need to go home to see my father and my sister who has cancer. You are making my life very difficult right now. I also found out that I will have to wait up to ** days to get my money back. Again b*s. I had to use my credit card to purchase new tickets and honestly I am sick of you people messing with me. I contacted the better business bureau and I hope that I don’t have to deal with you people anymore.

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Avianca Airlines

Cancel flight issue
Reported by GetHuman-blkfaisa
Mar 27th, 2019 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 397 others
0 customers following this
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Timeline

GetHuman-blkfaisa started working on this issue
Mar 27th, 2019 11:40am
GetHuman-blkfaisa indicated the issue is not fixed yet.
Mar 30th, 2019 12:59pm
GetHuman-blkfaisa indicated the issue is not fixed yet.
Mar 31st, 2019 5:19am
GetHuman-blkfaisa indicated the issue is not fixed yet.
Apr 9th, 2019 12:44am
GetHuman-blkfaisa indicated the issue is not fixed yet.
Apr 9th, 2019 12:47am

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