Before contacting them, items GetHuman1678010 may need:
Name, Booking reference, Email address, and Travel dates
The issue in GetHuman1678010's own words
Good morning my name is William Dawson. I boarded a *pm Avianca flight on Thursday **th November ****. My colleague and I was destined for Guyana but had to stop in El salvador first. The Avianca receptionist assured is our bags would reach Guyana but they never did. We were to attend a Caricom conference and had to buy new clothes. Please advise what steps to take because we are certainly disheartened by this incident.
GetHuman1678010 did not yet indicate what Avianca Airlines should do to make this right.
I have an issue with Avianca Airlines too
How GetHuman1678010 fixed the problem
We are waiting for GetHuman1678010 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.