Good morning my name is William Dawson. I boarded a *pm Avianca flight on Thursday **th...

GetHuman1678010's customer service issue with Avianca Airlines from December 2018

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The issue in GetHuman1678010's own words
Good morning my name is William Dawson. I boarded a *pm Avianca flight on Thursday **th November ****. My colleague and I was destined for Guyana but had to stop in El salvador first. The Avianca receptionist assured is our bags would reach Guyana but they never did. We were to attend a Caricom conference and had to buy new clothes. Please advise what steps to take because we are certainly disheartened by this incident.
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Avianca Airlines

Customer service issue
Reported by GetHuman1678010
Dec 3rd, 2018 - 2 mons ago
I have an issue with Avianca Airlines too
Not resolved
Seen by 1 customer so far
Similar issue to 204 others
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Timeline
GetHuman1678010 started working on this issue
Dec 3rd, 2018 12:03pm