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GetHuman-elanritw's customer service issue with Avianca Airlines from October 2018

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The issue in GetHuman-elanritw's own words
I need this fixed today October **th. ... Months ago I cancelled the first part of round ticket from Lima to Cusco.This morning I received a check in notice for the cancelled flight. I am travelling without a phone only email and I need you to make sure that the flight for tomorrow is cancelled but that my flight from Cusco to Lima is still good for October **,****. My name is Wendy Murray and the flight reference is NP**RM. It is important that I can count on flying from Cusco to Lima on October **, **** . I am booked in a hotel and important study programs then. Thank You, Wendy Murray
The flight is tomorrow. It was cancelled months ago. Only the flight from Lima to Cusco was cancelled. The airline thinks I am still flying tomorrow. Wendy Murray ref * NP**RM
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Customer service issue
Reported by GetHuman-elanritw
Oct 18th, 2018 - 3 mons ago
I have an issue with Avianca Airlines too
Seen by 5 customers so far
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GetHuman-elanritw started working on this issue
Oct 18th, 2018 4:07pm
GetHuman-elanritw indicated the issue is not fixed yet.
Oct 18th, 2018 4:09pm