I have a flight ticket *** ********** for a flight on **********. I wish a refund and c...

GetHuman-daidando's customer service issue with Avianca Airlines from September 2018

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The issue in GetHuman-daidando's own words
I have a flight ticket *** ********** for a flight on **********. I wish a refund and cancellation of this ticket as it is not required. I lodged an on-line refund request on ********* which as been acknowledged under reference BOGWE-******. Since that acknowledgement on ********* the Avianca Refund site indicates received.*How long does it take for the refund to be made? So far the request has been outstanding for two weeks with no progress.
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Avianca Airlines

Customer service issue
Reported by GetHuman-daidando
Sep 19th, 2018 - 6 mons ago
I have an issue with Avianca Airlines too
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Seen by 3 customers so far
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Timeline
GetHuman-daidando started working on this issue
Sep 19th, 2018 4:44pm