I recently flew with Avianca from Colombia. One of my bags did not arrive and the atte...
GetHuman-clondono's customer service issue with Avianca Airlines from August 2018
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I recently flew with Avianca from Colombia. One of my bags did not arrive and the attendant at the airport was very helpful. My bag was found * days later and was contacted at *:** pm to let me know my bag was going to be delivered between *-*:** pm which is late. I called them at **:**pm when my bag had still not been delivered. He didn’t deliver my bag until **:** pm which is very late. This is so unprofessional and rude to deliver a suitcase so late. I am very upset with this service and will not be flying with Avianca again after this poor experience.
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