I recently flew with Avianca from Colombia. One of my bags did not arrive and the atte...

GetHuman-clondono's customer service issue with Avianca Airlines from August 2018

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The issue in GetHuman-clondono's own words
I recently flew with Avianca from Colombia. One of my bags did not arrive and the attendant at the airport was very helpful. My bag was found * days later and was contacted at *:** pm to let me know my bag was going to be delivered between *-*:** pm which is late. I called them at **:**pm when my bag had still not been delivered. He didn’t deliver my bag until **:** pm which is very late. This is so unprofessional and rude to deliver a suitcase so late. I am very upset with this service and will not be flying with Avianca again after this poor experience.
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Avianca Airlines

Customer service issue
Reported by GetHuman-clondono
Aug 11th, 2018 - 7 mons ago
I have an issue with Avianca Airlines too
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Seen by 6 customers so far
Similar issue to 64 others
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GetHuman-clondono started working on this issue
Aug 11th, 2018 5:26am
GetHuman-clondono indicated the issue is not fixed yet.
Aug 11th, 2018 6:57am