OK, You Want To Know My Issue ? Fine! *Let Me Tell You Why I Just Removed AVAST After I...

GetHuman2567116's customer service issue with Avast! from March 2019

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The issue in GetHuman2567116's own words
OK, You Want To Know My Issue ? Fine! *Let Me Tell You Why I Just Removed AVAST After I Had It For Over Two Years and Never Had A Problem Before Today! **First Off I Can Not Even Begin To Tell You I Can Not Even Begin To Tell You Just How Annoyed & Aggravated I Am That I Even Have To Waste My Valuable Time Writing This!*That's ** **Today I Wanted To Download A Video From A Site I Use ALL THE TIME & Trust, ... But AVAST Kept Blocking Me! *So, .. I Entered The URL Into The "exclusions" So That I Would No Longer Be Blocked. *But "STILL", ... You Continued To Block Me! **So Tell Me: Just What The **** Is The Point of Allowing Users To Enter An URL They Want To Have EXCLUDED From Being Blocked, *If , After Doing So, ... You STILL Block My Download ? *... Can Someon Please Explain That To Me ??? **And By The Way, I Was Able To See That "This So Called Risk" Was VERY LOW (According To AVAST Themselves!)**To Make A Long Story Short, (At Least Not As Long As It Would Otherwise Be), I Continued Several Times To Add This URL To "Exclusions" But To No Avail! *You STILL Continued To Block My Download Anyway, (Despite The Fact That "YOU" (Yourselves) Called "This So Called Risk" VERY LOW! **It Was "Beyond Annoying" ! **I Am A Very Busy Person And I Really Don't Have Time For This Kind of Nonsense! **Finally, When All Else Failed, I Was "FORCED" To Remove AVAST From My PC! *And All Because of ... This ONE Incredibly Aggravating Incident! *Before Today, I Had No Complaints. **By The Way, Let Me Just Point Out That I Also Have Malware-bytes Installed On My PC. *DON'T YOU THINK THAT "THEY" WOULD HAVE BLOCKED ME If This Download Was So ********** Dangerous ??? **I Have Given You My E-Mail Address, And I Look Forward To Hearing From Someone At AVAST Who ("Hopefully") Can Give Me A Rational Explanation For This Nonsensical And Mind-Numbing Annoying Situation Which I've Just Described To You. **If Someone (Not A Robot) Can Explain To Me Why I Had To Have This Aggravation For No Reason Whatsoever, Them MAYBE, ... Just Maybe, I Will Consider Re-Installing AVAST. **Why Was This E-Mail So Long ? *Because I Am Extremely Aggravated, ... That's Why! **In Any Event, ... As I've Already Stated, I Look Forward To Hearing From You. **Please Respond! **THANK YOU

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Customer service issue
Reported by GetHuman2567116
Mar 21st, 2019 - 3 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 1218 others
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