I was having trouble drivers on my hard drive and received several notices from Avast...

GetHuman1192331's customer service issue with Avast! from September 2018

352 similar
0 following
Help with my Avast! issue
First: share to improve GetHuman1192331's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Avast! help.
Before contacting them, items GetHuman1192331 may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman1192331's own words
I was having trouble drivers on my hard drive and received several notices from Avast, first offering to repair the broken drivers and then for a service to keep an eye on drivers and repair them automatically as necessary. Last night, I ordered a service for the service fixing nonworking drives and repairing any other problems automatically. The email sent to advise me how to install the service arrived last night but the links in it did not work, and I subsequently discovered new problems with my browser.**This morning I received a bill from avast although I thought I had paid for last night. I would like to use your service but need to clear up how to install it and whether it is paid for.
GetHuman1192331 did not yet indicate what Avast! should do to make this right.
I have an issue with Avast! too
How GetHuman1192331 fixed the problem
We are waiting for GetHuman1192331 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Avast!'s attention and get better help faster. Tap below to get started.
Having Avast! issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Avast! email you?
This email address isn't valid
Follow this issue
See how GetHuman1192331 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1192331
Sep 24th, 2018 - 4 mons ago
I have an issue with Avast! too
Not resolved
Seen by 3 customers so far
Similar issue to 352 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1192331 started working on this issue
Sep 24th, 2018 6:17pm