I was having trouble drivers on my hard drive and received several notices from Avast...

GetHuman1192331's customer service issue with Avast! from September 2018

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The issue in GetHuman1192331's own words
I was having trouble drivers on my hard drive and received several notices from Avast, first offering to repair the broken drivers and then for a service to keep an eye on drivers and repair them automatically as necessary. Last night, I ordered a service for the service fixing nonworking drives and repairing any other problems automatically. The email sent to advise me how to install the service arrived last night but the links in it did not work, and I subsequently discovered new problems with my browser.**This morning I received a bill from avast although I thought I had paid for last night. I would like to use your service but need to clear up how to install it and whether it is paid for.
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Avast!

Customer service issue
Reported by GetHuman1192331
Sep 24th, 2018 - 2 mons ago
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