I have been an avid user of Avast Premier for several years. Recently my hard drive cr...

GetHuman-rfishxf's customer service issue with Avast! from June 2018

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The issue in GetHuman-rfishxf's own words
I have been an avid user of Avast Premier for several years. Recently my hard drive crashed, had to get a new one and download Avast Premier again. I found that Secure Zone no longer allows as did Safe Zone…displaying full time the Bookmarks menu on a side bar pane to the left of the screen…nor did VPN allow this. *Pulling down menus constantly to get to a bookmark is tedious and time consuming as is required now by Secure Zone and VPN. So is having to type in the start of a website and it being completed. Before, I could just point and click and the website opened with the sidebar display of my bookmarks.*Please consider adding during a near term future upgrade that will allow one to easily display in a side pane, top to bottom of the screen, ones bookmarks for easy point, click and go to.*PS: I used to develop medical devices…I learned doing that as well that pull down menu’s were not liked by users….they wanted an easy point and click either menu driven or a permanent listing they could just have open all the time re: point and click.

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Avast!

Customer service issue
Reported by GetHuman-rfishxf
Jun 13th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 143 others
0 customers following this

Timeline

GetHuman-rfishxf started working on this issue
Jun 13th, 2018 7:56pm

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