I am on a paid subscription since October. Ran the cleanup tool for the first time on...
GetHuman711342's customer service issue with Avast! from May 2018
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First time trial of the clean up and optimization programs. ... I am on a paid subscription since October. Ran the cleanup tool for the first time on *******. It’s stripped the computer of all EXE and LNK files, most probably was a virus. I had to pay two different Tech-Support services to restore to factory settings. ** I therefore wish to cancel my service, obtain a refund for the balance of the term plus $*** for the secondary back up and restoration Tech-Support services. Thank you for your prompt attention to this matter, Carolyn
My computer was immediately incapacitated.
GetHuman711342 did not yet indicate what Avast! should do to make this right.
Have been a free trial and paid customer since ****.
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