Publisher Pro * Gold**I tried purchasing this order on line to download today. unfortun...

GetHuman2617005's customer service issue with Avanquest from March 2019

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Publisher Pro * Gold**I tried purchasing this order on line to download today. unfortunately I didn't realise I hadn't changed the billing adresss. tried to make a payment with my partners card which came back not accepted, so I tried a second time where it was mentioned to use another card but before doing this my partner checked his bank account & it clearly showed two transactions pending.Therefore, I am requesting a full refund of both transactions so then I can try the process again. The card used ends in ****. I would appreciate a response to this asap*Kind regards*Donna Chapman
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Avanquest

Customer service issue
Reported by GetHuman2617005
Mar 28th, 2019 - 24d ago
I have an issue with Avanquest too
Fixed
Seen by 23 customers so far
Similar issue to 86 others
1 customer following this
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Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address
Timeline
GetHuman2617005 started working on this issue
Mar 28th 3:38pm
GetHuman2617005 confirmed the issue is fixed. Hooray!
Mar 28th 4:06pm