The AutoNation Ford in Union City, we took our car to this location, ask them to look a...

GetHuman3763352's Service problem issue with Autonation from October 2019

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The issue in GetHuman3763352's own words
The AutoNation Ford in Union City, we took our car to this location, ask them to look at Pacific things and they didn’t know such thing. So we picked up our car and it was still had a problem and due to the fact that my husband works at a dealership he know a lot about cars and the situation that we had here was they broke something and they don’t know that we know we have pictures lots of pictures and I car is worse than what it was when we dropped it off and I don’t think that’s fair so they had us in a rental car for a whole month, so they broke though the CV axle and the hub and the whole entire time they tried to make my husband pay for something that was never broke until they get their hands on it there was nothing wrong with the CV axle or the hub at that time and you’re working on the wrong side of the car. So here’s my point are you guys going to do something about this or do we have to take this to Fox* News and talk to Better Business Bureau because the whole thing was wrong all wrongAnd the people at the location they do not listen to you they hear nothing you are saying to them

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Autonation

Service problem issue
Reported by GetHuman3763352
Oct 14th, 2019 - 3 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 307 others
0 customers following this

Timeline

GetHuman3763352 started working on this issue
Oct 14th, 2019 4:35pm
GetHuman3763352 indicated the issue is not fixed yet.
Oct 16th, 2019 4:08pm
GetHuman3763352 indicated the issue is not fixed yet.
Oct 17th, 2019 7:20pm

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