My husband Tyler and I bought a car December **, **** . We took the car back January...

GetHuman-ktstahl's customer service issue with Autonation from January 2019

4 views
 | 
198 similar
 | 
0 following
Help with my Autonation issue
Next: our robot will wait on hold for GetHuman-ktstahl to get a Autonation rep on the line!
Always use the GetHuman Phone tocall Autonation. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-ktstahl's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ktstahl may need:
Account holder name, Account number, Billing address, and Last 4 digits of Social Security number
The issue in GetHuman-ktstahl's own words
My husband Tyler and I bought a car December **, **** . We took the car back January *, **** because there was already an issue with the vehicle that was sold to us. After two weeks of no communication from the dealership about what was happening with the vehicle and the approximate time when we would receive it back we decided to give the vehicle back to the dealership. When buying from AutoNation we believed that we would have a “hassle free vehicle”, and that was not the case. We are in great need of a new vehicle and now that we’ve returned the vehicle our finances are put on hold until the check returns to our bank, so we can purchase something else. We can’t get a straight answer from anyone at the dealership of when our money might be returned to us. We have called several times and been told we will receive a call back and never received a callback. The way this is being handled is completely inconvenient and inconsiderate of our time and money. So unless AutoNation would like to pay for everything that we’re losing out of pocket right now by not returning the money from the vehicle, then I would suggest the issue gets resolved as soon as possible.
GetHuman-ktstahl did not yet indicate what Autonation should do to make this right.
I have an issue with Autonation too
How GetHuman-ktstahl fixed the problem
We are waiting for GetHuman-ktstahl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Autonation's attention and get better help faster. Tap below to get started.
Having Autonation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ktstahl fixes it.
This email address isn't valid

Autonation

Customer service issue
Reported by GetHuman-ktstahl
Jan 14th, 2019 - 9 mons ago
I have an issue with Autonation too
Not resolved
Seen by 4 customers so far
Similar issue to 198 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ktstahl started working on this issue
Jan 14th 12:25am