I had to pay $*** for an oil change that was suppose to be free

GetHuman1869428's customer service issue with Autonation from December 2018

Help with my Autonation issue
The issue in GetHuman1869428's own words
The problem: I had to pay $*** for an oil change that was suppose to be free
GetHuman1869428 did not yet indicate what Autonation should do to make this right.
I have an issue with Autonation too
How GetHuman1869428 fixed the problem
Spoke with the financial director to understand the maintenance plans the were purchased. We did not purchase the oil change plan
Please help with my Autonation issue
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Autonation

Customer service issue
Reported by GetHuman1869428
Dec 31st, 2018 - 2 mons ago
I have an issue with Autonation too
Fixed
GetHuman1869428 shared how to fix
Seen by 9 customers so far
Similar issue to 180 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Timeline
GetHuman1869428 started working on this issue
Dec 31st, 2018 7:30pm
GetHuman1869428 confirmed the issue is fixed. Hooray!
Jan 1st 7:52pm
GetHuman1869428 confirmed the issue is fixed. Hooray!
Jan 3rd 7:52pm
GetHuman1869428 confirmed the issue is fixed. Hooray!
Jan 4th 7:10am
GetHuman1869428 confirmed the issue is fixed. Hooray!
Jan 4th 7:13am
GetHuman1869428 confirmed the issue is fixed. Hooray!
Jan 4th 7:15am
GetHuman1869428 confirmed the issue is fixed. Hooray!
Jan 4th 7:15am
GetHuman1869428 confirmed the issue is fixed. Hooray!
Jan 10th 2:22am