Terrible brand new car. I’m not getting the service I should get from a new vehicle. Pr...

GetHuman-emilegru's customer service issue with Autonation from November 2018

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The issue in GetHuman-emilegru's own words
Terrible brand new car. I’m not getting the service I should get from a new vehicle. Problems on top of problems. It started with front windows motors having to be changed, then oil was all over the interior so I had to come back to get it “cleaned” which left stains in the car. The same issue with the motors kept happening and the doors leak if there’s a heavy downpour of if I go through a car wash. Now I’m here because the axel has to be replaced. It’s **** trying to get a loaner vehicle. I have requested a change of vehicle. This is really bad service and my previous exceptional experience in Jamaica with the brand has been totally extinguished! Three occasions I’ve had people asking me about Honda, and when I explain this mess they all went with other brands and other companies. AutoNation has been put in my “Never ever ever do business with these people again” book.
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Customer service issue
Reported by GetHuman-emilegru
Nov 29th, 2018 - 9 mons ago
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Seen by 2 customers so far
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GetHuman-emilegru started working on this issue
Nov 29th, 2018 2:54pm