When I test drove the grand mark, that I later bought the sales person directed me arou...

GetHuman-kenlands's customer service issue with Autonation from November 2018

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The issue in GetHuman-kenlands's own words
When I test drove the grand mark, that I later bought the sales person directed me around a short block. I explained to him, that I was buying the car for long trips, and I would need to check out the cruise control. He assured me that it was checked out by their teck's, and it worked. I bought the car on ********** just before they closed for the day. I was told I could bring the car back within * days. On **********, about *:** am, I had a heart attack, and I was in the hospital until ********** "thanksgiving day". On **********, I took the car for a ride to check the cruise control, and it did not work. I returned to the dealer, with my hospital discharge papers in hand, to prove when I was admitted, and discharged from the hospital. They made an appointment to fix the car at **:** am **********. When they found it would cost over $***.** to fix it, they refused. The dealer is AutoNation Toyota Pinellas Park.**** U.S. Highway ** N .Pinellas Park, Fl. ***-***-****. My name is Ken Land, and I will be ** years old in less than * months.

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Autonation

Customer service issue
Reported by GetHuman-kenlands
Nov 27th, 2018 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 129 others
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