Called your dealership in Tempe,AZ about a matter that would've only taken a few minute...

GetHuman-varandon's customer service issue with Autonation from November 2018

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The issue in GetHuman-varandon's own words
Called your dealership in Tempe,AZ about a matter that would've only taken a few minutes to answer instead it took me about * hrs. I was trying to reach a financial officer by the name Charles Bacigalvpi, was told he was in a meeting, so left a message waited for him to call after about *hrs. I called back was told he had just went to lunch. I problem with that is that I had been waiting for him to call back that to me is poor customer service. The people who answer the phones doesn't know anything and couldn't figure out how to connect me to anyone, when I did talk with someone they put me on hold and never answered again. Don't know if I will ever recommend this Auto Nation to anyone. So frustrated, this is not the first time that this has happened to me at this location. Poor poor customer service.
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Autonation

Customer service issue
Reported by GetHuman-varandon
Nov 9th, 2018 - 3 mons ago
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Seen by 2 customers so far
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Timeline
GetHuman-varandon started working on this issue
Nov 9th, 2018 10:18pm