Bought a new **** Explorer two weeks ago. It was shipped from Orlando to Margate FL. Bo...

GetHuman-bdrahman's customer service issue with Autonation from November 2018

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The issue in GetHuman-bdrahman's own words
Bought a new **** Explorer two weeks ago. It was shipped from Orlando to Margate FL. Both rear view mirrors were cracked on the back side and I have two dents up over the left side window about two inches up on the roof. It took me a while to get the sales person and or manager to fix the rear view mirrors. Now I have waited again to hear back about fixing the dents on a brand new car I was sold. Have not been contacted by Margate Ford what so ever and I just left another message yesterday at **am to a manager to let me know something. Little disturbing that in the first place I was sold and given a car like that and now that they have done this seems like there is no urgency to have it fixed.

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Autonation

Customer service issue
Reported by GetHuman-bdrahman
Nov 8th, 2018 - 4 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 80 others
0 customers following this

Timeline

GetHuman-bdrahman started working on this issue
Nov 8th, 2018 4:28pm