I purchased a vehicle from Autonation Bellevue Volvo. I live in Arizona and had it ship...
GetHuman-lilwig's customer service issue with Autonation from June 2018
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The issue in GetHuman-lilwig's own words
I purchased a vehicle from Autonation Bellevue Volvo. I live in Arizona and had it shipped to my address. I signed paperwork on May ** and it was delivered back to the dealership along with the check from my credit union on Monday, May **. I then received the vehicle on May **. It has been almost * weeks since they have received all of the signed paperwork and the title paperwork has still not been taken care of. I now have a $**k vehicle that is a lawn ornament that I cannot register because the AZ DMV says it is still in someone else's name. I have been patient and called, emailed, and texted repeatedly the * people I dealt with in purchasing the vehicle. I keep getting the run around, ignored, and excuses with no resolve. The complete purchase process went perfectly and every question answered quickly until I received the vehicle. Then, the customer service has been non-existent. I have even emailed the GM of this dealership with no response. How much longer should I have to wait to have the title signed over to my lienholder? My patience has been exhausted and has grown to anger at this situation.
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