I have been using Auto CAD **** for some months now.*Some of the issues such as the rot...

GetHuman3923635's customer service issue with Autodesk from November 2019

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The issue in GetHuman3923635's own words
I have been using Auto CAD **** for some months now.*Some of the issues such as the rotate command not functioning properly seem to be resolved but I am still having an issue with snaps.*I have worked with Auto CAD for the last twenty years.*During this time the SNAP (F*) has been on for probably **% of the time. I now find myself having to turn it on and off and on every few seconds.*For some reason I am unable to move objects, drag objects, offset lines, draw lines etc. when the SNAP command is on as it appears to have a mind of it's own. What I'm saying is that the SNAP command interferes with everything when it is on. This is a serious problem for me. Is it a bug in the system or has some moron decided it is a good idea to ensure that when the SNAPs are switched on no other commands can be relied upon to work correctly?

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Autodesk

Customer service issue
Reported by GetHuman3923635
Nov 12th, 2019 - a year ago
Not resolved
Seen by 19 customers so far
Similar issue to 219 others
0 customers following this
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Timeline

GetHuman3923635 started working on this issue
Nov 12th, 2019 10:53am
GetHuman3923635 indicated the issue is not fixed yet.
Nov 12th, 2019 2:56pm
GetHuman3923635 indicated the issue is not fixed yet.
Nov 12th, 2019 2:58pm
GetHuman3923635 indicated the issue is not fixed yet.
Nov 12th, 2019 2:58pm
GetHuman3923635 indicated the issue is not fixed yet.
Nov 13th, 2019 9:11am

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