Purchased the most expensive Michelin all-protection mats (complete set) available for...

GetHuman773513's customer service issue with AutoAnything.com from June 2018

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The issue in GetHuman773513's own words
Purchased the most expensive Michelin all-protection mats (complete set) available for my Chevrolet Silverado LTZ in ****. These are supposed to have a lifetime warranty and full replacement. The two mats are supposed to be lazer cut for accuracy and well the front two mats have no stamina at all. The drivers side does not stay in place even though there are two "push pins" and the passenger side is just a complete hot mess. It looks like it came out of a jeep from WWI. What can I say, it is all deformed and does not complete the job in any capacity whatsoever. I am asking for a complete replacement of nothing less than the front two matts.
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Customer service issue
Reported by GetHuman773513
Jun 11th, 2018 - 9 mons ago
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GetHuman773513 started working on this issue
Jun 11th, 2018 8:38pm