Resolve an issue with my sons ticket

GetHuman637655's customer service issue with Austrian Airlines from April 2018

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The issue in GetHuman637655's own words
The problem: Resolve an issue with my sons ticket
GetHuman637655 did not yet indicate what Austrian Airlines should do to make this right.
I have an issue with Austrian Airlines too
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Austrian Airlines

Customer service issue
Reported by GetHuman637655
Apr 28th, 2018 - 7 mons ago
I have an issue with Austrian Airlines too
Not resolved
Seen by 2 customers so far
Similar issue to 154 others
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Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
GetHuman637655 started working on this issue
Apr 28th 4:30pm