Our travel company incorrectly booked us at lowest fare code with no checked luggage...

GetHuman742850's customer service issue with Austrian Airlines from June 2018

8 views
 | 
259 similar
 | 
0 following
Help with my Austrian Airlines issue
Before contacting them, items GetHuman742850 may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
GetHuman742850's next move: have a Austrian Airlines rep call.
Always use the GetHuman Phone tocall Austrian Airlines. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman742850's own words:
Our travel company incorrectly booked us at lowest fare code with no checked luggage. *Since we are going on a cruise, we need to upgrade to a fare with checked luggage.
I trust that Austrian Airlines will make this right and come up with a resolution that is fair.
Help with my Austrian Airlines issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Austrian Airlines's attention and get better help faster. Tap below to get started.
Having Austrian Airlines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Austrian Airlines email you?
This email address isn't valid
Follow this issue
See how GetHuman742850 fixes it.
This email address isn't valid

Austrian Airlines

Customer service issue
Reported by GetHuman742850
Jun 2nd, 2018 - 3 mons ago
I have an issue with Austrian Airlines too
Not resolved
Seen by 8 customers so far
Similar issue to 259 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman742850 started working on this issue
Jun 2nd 5:19pm