Our travel company incorrectly booked us at lowest fare code with no checked luggage...

GetHuman742850's customer service issue with Austrian Airlines from June 2018

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The issue in GetHuman742850's own words
Our travel company incorrectly booked us at lowest fare code with no checked luggage. *Since we are going on a cruise, we need to upgrade to a fare with checked luggage.
GetHuman742850 did not yet indicate what Austrian Airlines should do to make this right.
I have an issue with Austrian Airlines too
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Austrian Airlines

Customer service issue
Reported by GetHuman742850
Jun 2nd, 2018 - 5 mons ago
I have an issue with Austrian Airlines too
Not resolved
Seen by 8 customers so far
Similar issue to 259 others
0 customers following this
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Timeline
GetHuman742850 started working on this issue
Jun 2nd 5:19pm