ATO is not helpful if you now live overseas

GetHuman-hiluxton's customer service issue with Australian Tax Office (ATO) from April 2020

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The issue in GetHuman-hiluxton's own words
Roll over the Super they have hostage ... Hi, I received an email from the ATO about unclaimed super. I wish to roll it over to my E-Trade ***K fund but I am unable to link my newly created MyGov account to the ATO to find out information as I live in the USA now and do not have an Aussie phone number to link it with. I am also unable to find online, a valid email address for the ATO to contact them about this issue. Please let me know a good email address of someone who can help me. I am unable to sit on the phone for hours as overseas calls are VERY expensive. email is the only way.*Cheers*Justin Hann
If you now live overseas, it is almost impossible to sit on the phone for hours waiting to get through only to find that an email would have done the job
i would like a good contact email for the ATO without having to jump through hoops. I do not have all the required information they want in order to provide me with an email. I must call first
Tried calling (from overseas) to be on hold for a LONG time and not get through. PLEASE PROVIDE AN EMAIL ADDRESS SO I CAN CONTACT YOU!!!
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Australian Tax Office (ATO)

MyGov website trying to find an email to contact them at
Customer service issue
Reported by GetHuman-hiluxton
Apr 9th, 2020 - a year ago
Not resolved
Seen by 18 customers so far
Similar issue to 52 others
0 customers following this
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Timeline

GetHuman-hiluxton started working on this issue
Apr 9th, 2020 12:36pm
GetHuman-hiluxton indicated the issue is not fixed yet.
Apr 9th, 2020 7:03pm
GetHuman-hiluxton indicated the issue is not fixed yet.
Apr 17th, 2020 11:59am
GetHuman-hiluxton indicated the issue is not fixed yet.
Apr 17th, 2020 12:00pm
GetHuman-hiluxton indicated the issue is not fixed yet.
Apr 17th, 2020 12:04pm

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