Before contacting them, items GetHuman974620 may need:
Account holder name, Billing address, Account phone number, and Email address on the account
The issue in GetHuman974620's own words
tracking number SWT*******. Sitting in NSW since Wednesday morning, according to information obtained from tracking site. Where is the parcel, it doesn't show that it has left NSW, it doesn't show that it has arrived in WA. Is it in transit?*I had the same problem last year. Australia Post tracking information is useless. It is never up to date. What's the point of telling people they can track the parcel? You can't, Australia Post is not updating the information regarding the parcel's location*movement.
GetHuman974620 did not yet indicate what Australia Post should do to make this right.
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