Hi *we were expecting a mail from overseas in between **-** of june, but we missed the...

GetHuman836495's customer service issue with Australia Post from June 2018

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The issue in GetHuman836495's own words
Hi *we were expecting a mail from overseas in between **-** of june, but we missed the mail on **th of june because we were in sydney *when we came back on **st of june ,we got a ticket and that was wrong ticket *they wrote the wrong number on it **we went eight mile plain’s post office then runcorn then algester but we didn’t get that mail**after few days we got another ticket and went to the Runcor post office on **th of june saturday near about **:** AM*i have my adult proof card, i did show to the manager my i’d he said i can’t give you that mail because that mail was on my husband’s name but my husband was on work that time *than i showed him my marriage certificate, he didn’t agree on it *than i showed him our joint bank statement and our both name was on it with our home address *he said that proofs are not enough for me **we are going overseas on *nd of july early morning and tomorrow is sunday *now how can i get that mail *we need to take that mail with us *that mail is very important for us but now we will miss that mail because of him **i told him my whole story but he was very curl with me and he was just arguing with me *he said to me that is not my problem you have to solve your problem**Thanks *Jaspreet Lidhar
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Australia Post

Customer service issue
Reported by GetHuman836495
Jun 30th, 2018 - a yr ago
I have an issue with Australia Post too
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Seen by 2 customers so far
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Timeline
GetHuman836495 started working on this issue
Jun 30th, 2018 2:19pm