My parents used aurora loan services through SBA to elevate their house… I need more do...

GetHuman2959442's customer service issue with Aurora Loan Services, Inc from May 2019

Help me with my issue
First: share to improve GetHuman2959442's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2959442 may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue in GetHuman2959442's own words
My parents used aurora loan services through SBA to elevate their house… I need more documentation on the elevation of the house and when they got this loan and how much they paid for the elevation additional with this loan? Here’s some information to help in your search to get me the information that I need *My parents have passed away and I own the house that was elevated. ****Rufus L & Delia F Ballance **** Shadow Court (old address)*Dover, Delaware ********SBA Loan number *************it looks like the loan was maybe in ******I am their daughter*Diana L Hegeman *** Derbywood Circle*Dover, Delaware *********-***-*****DLMILLER**&**Do what I am needing is ***Proof the house was elevated?***Cost of lithe actual elevation?***Proof the loan was for the elevation **I spoke with SBA this morning and they gave me your phone number to call but the call wouldn’t go through.. can you provide me with these documents by email or can you call me? **Thank you in advance for your time with this matter.**Diana Hegeman

GetHuman2959442 did not yet indicate what Aurora Loan Services, Inc should do to make this right.

How GetHuman2959442 fixed the problem

We are waiting for GetHuman2959442 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Aurora Loan Services, Inc's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Aurora Loan Services, Inc

Customer service issue
Reported by GetHuman2959442
May 21st, 2019 - 4 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 26 others
0 customers following this


GetHuman2959442 started working on this issue
May 21st, 2019 2:11pm