My parents used aurora loan services through SBA to elevate their house… I need more do...

GetHuman2959442's customer service issue with Aurora Loan Services, Inc from May 2019

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My parents used aurora loan services through SBA to elevate their house… I need more documentation on the elevation of the house and when they got this loan and how much they paid for the elevation additional with this loan? Here’s some information to help in your search to get me the information that I need *My parents have passed away and I own the house that was elevated. ****Rufus L & Delia F Ballance **** Shadow Court (old address)*Dover, Delaware ********SBA Loan number *************it looks like the loan was maybe in ******I am their daughter*Diana L Hegeman *** Derbywood Circle*Dover, Delaware *********-***-*****DLMILLER**& man.com**Do what I am needing is ***Proof the house was elevated?***Cost of lithe actual elevation?***Proof the loan was for the elevation **I spoke with SBA this morning and they gave me your phone number to call but the call wouldn’t go through.. can you provide me with these documents by email or can you call me? **Thank you in advance for your time with this matter.**Diana Hegeman
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Aurora Loan Services, Inc

Customer service issue
Reported by GetHuman2959442
May 21st, 2019 - a mon ago
I have an issue with Aurora Loan Services, Inc too
Not resolved
Seen by 2 customers so far
Similar issue to 26 others
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GetHuman2959442 started working on this issue
May 21st 2:11pm