Audible.com Customer Service

Contact Audible.com & solve common issues

Use Audible.com's Phone Number

Audible.com's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Audible.com. Below you will also find the phone and non-phone-based contact information we've gathered.

Audible.com: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Audible.com.
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Click below to show 1 more questions, answers, and complete guides to common Audible.com customer support problems.

Contacting Audible.com customer support

Below you can compare and contrast the 6 ways to contact Audible.com by looking at which ones are the fastest and which ones other customers recommend the most for solving Audible.com customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Audible.com across the following channels: Phone, Twitter, Chat, Email, Web.

Phone number / contactWaitVotes
888-283-5051
Customer Service
10 mins375
973-820-0400
International Calls
2 mins69
https://twitter.com/audiblesupport?lang=en
Customer Service
11 mins269
Live Chat at audible.com
Customer Service
12 mins126
audible@custhelp.com
Customer Service
< 2 hrs100
Online Help at help.audible.com
Customer Service
< 2 hrs389

Recent reasons customers contacted Audible.com:

I have lost access to my account with multiple credits
I seem to have lost access to my old account with multiple credits.
Dear Sir or Madam**I have * credits with Audible and I want to buy The Thursday Murder...
When I try to play a book I get the message”we’re sorry, something when wrong”
* issues***. Have a book I need to return, too violent. Twonie by Andre Dubus III...
My old phone number isn’t in use anymore. So I can’t receive the ‘sign in code’ on it...
Audible says I don’t have the right to my book on the phone but I do on the computer. I...
Audible is saying I don’t have rights to listen to a book on my phone but I do on the c...
I am on pause, I thought I had * credits, now they are gone. Do I lose the credits becu...
After being on hold last night and talking with agents at Amazon, we are being double c...
My audible app immediately shuts down when i try to open it

Help me with my issue

Does GetHuman work with Audible.com?

GetHuman does not work with Audible.com's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Audible.com at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Audible.com's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Audible.com at a Glance

Audible.com has 1 chat option
Audible.com has 1 customer email
Audible.com has 1 help forum
Audible.com has 1 twitter handle
Audible.com has no facebook page
Contact information overview

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