Would like to delete a book and also exchange it as well. .Also Can I place my books fr...

GetHuman900607's customer service issue with Audible.com from July 2018

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The issue in GetHuman900607's own words
Exchange for equal value*Delete some books*Be able to have situations resolved*Not feel as though we are being taken advantage of ... Would like to delete a book and also exchange it as well. .Also Can I place my books from this account over to my tablet or labtop. Why doesn't Audible have a direct line to customer service to address customer service issues.
This makes a person feel as though Audible isin it only for the money. And when they have no numbers for us to reach them to straighten out the problem they are ducking us. When see them being active when it's time to collect the monthly fee
Answering my questions resolving the issues. Making sure we all have a direct lines to customer service with prompt action. Why would you set a company up to just be on receiving end not be available to meet the issues that comes with it.
Several months*Prompt reply and service applied to us. What is the problem with this company
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Books sold to me
Customer service issue
Reported by GetHuman900607
Jul 20th, 2018 - a yr ago
I have an issue with Audible.com too
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GetHuman900607 started working on this issue
Jul 20th, 2018 5:04pm