Saying money is required for download when payment has already been received

GetHuman739224's customer service issue with Audible.com from June 2018

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The issue and preferred resolution, in GetHuman739224's own words:
The problem I ran into: Saying money is required for download when payment has already been received
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Audible.com

Customer service issue
Reported by GetHuman739224
Jun 1st, 2018 - 21d ago
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GetHuman739224 started working on this issue
Jun 1st 5:29pm