what is the policy for car loaners from a dealer?

GetHuman1403074's customer service issue with Audi of America from October 2018

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The issue in GetHuman1403074's own words
The problem: what is the policy for car loaners from a dealer?
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Audi of America

Customer service issue
Reported by GetHuman1403074
Oct 24th, 2018 - 5 mons ago
I have an issue with Audi of America too
Not resolved
Seen by 2 customers so far
Similar issue to 46 others
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Timeline
GetHuman1403074 started working on this issue
Oct 24th, 2018 2:02pm