We moved and are new Atlantic Broadband customers since Dec. ****. Phone and internet s...

GetHuman5877455's customer service issue with Atlantic Broadband from March 2021

Help with my Atlantic Broadband issue
The issue in GetHuman5877455's own words
We moved and are new Atlantic Broadband customers since Dec. ****. Phone and internet service goes out, Internet comes back on, phone stays out. Called Atlantic Broadband, chat lines are ended in the que after waiting over half hour. They tried a reset. it worked once. Tried to call waited ** minutes, that call was dropped. This has happened * times this month. We just can not get this service issue resolved.

GetHuman5877455 did not yet indicate what Atlantic Broadband should do to make this right.

How GetHuman5877455 fixed the problem
Called Atlantic Broadband. Spoke with a Specialist ( she was very helpful). After telling them the problems we have been having , it seems to be internet and telephone issues. A service technician is scheduled for April *. Hopefully, this will resolve our issues.
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Atlantic Broadband

Customer service issue
Reported by GetHuman5877455
Mar 23rd, 2021 - 2 months ago
GetHuman5877455 shared how to fix
Seen by 10 customers so far
Similar issue to 314 others
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GetHuman5877455 started working on this issue
Mar 23rd 12:23pm
GetHuman5877455 confirmed the issue is fixed. Hooray!
Mar 25th 7:32pm

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