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The issue in GetHuman-miradavi's own words
My husband gave me an Athleta online gift last Christmas, I had to redeem it, I went to the website and I was required to choose a size. I could not do so without visiting a store, but unfortunately due to life events I never made it into a store. Now, when I go to the website as instructed on the printed certificate, I am told that page no longer exists. After calling a store, then Customer Service, I was transferred to a voicemail that allowed me no time to leave a message and threw me into a telephone survey without anyone helping me with this problem. I want to know: can I redeem a substitute gift, or can my husband get his money back? The gift code is *LPN M*PL ***C DQKX. Thank you.
GetHuman-miradavi did not yet indicate what Athleta.com should do to make this right.
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