My husband gave me an Athleta online gift last Christmas, I had to redeem it, I went to...

GetHuman-miradavi's customer service issue with Athleta.com from December 2018

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The issue in GetHuman-miradavi's own words
My husband gave me an Athleta online gift last Christmas, I had to redeem it, I went to the website and I was required to choose a size. I could not do so without visiting a store, but unfortunately due to life events I never made it into a store. Now, when I go to the website as instructed on the printed certificate, I am told that page no longer exists. After calling a store, then Customer Service, I was transferred to a voicemail that allowed me no time to leave a message and threw me into a telephone survey without anyone helping me with this problem. I want to know: can I redeem a substitute gift, or can my husband get his money back? The gift code is *LPN M*PL ***C DQKX. Thank you.

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Athleta.com

Customer service issue
Reported by GetHuman-miradavi
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 109 others
0 customers following this

Timeline

GetHuman-miradavi started working on this issue
Dec 23rd, 2018 6:42pm

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