I ordered the scupltex jeans (order *TM*X*BW) one year ago. About * months ago (after o...

GetHuman1675151's customer service issue with Athleta.com from December 2018

5 views
 | 
85 similar
 | 
0 following
Help with my Athleta.com issue
First: share to improve GetHuman1675151's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1675151 got the right customer help using our suggestion.
Before contacting them, items GetHuman1675151 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1675151's own words
I ordered the scupltex jeans (order *TM*X*BW) one year ago. About * months ago (after owning them for * months) a hole emerged in the groin*upper thigh area (just getting around to emailing now). The jeans are even a bit big on me, so it's not an issue of a too small size. I would expect higher quality from jeans that are almost $***. Do you offer a repair service (like Patagonia does)? If not, I'd like a refund or new pair of jeans.
GetHuman1675151 did not yet indicate what Athleta.com should do to make this right.
I have an issue with Athleta.com too
How GetHuman1675151 fixed the problem
We are waiting for GetHuman1675151 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Athleta.com's attention and get better help faster. Tap below to get started.
Having Athleta.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1675151 fixes it.
This email address isn't valid

Athleta.com

Customer service issue
Reported by GetHuman1675151
Dec 2nd, 2018 - 6 mons ago
I have an issue with Athleta.com too
Not resolved
Seen by 5 customers so far
Similar issue to 85 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1675151 started working on this issue
Dec 2nd, 2018 8:52pm