I have a wrap that I purchased * years ago that has a hole in frabric for more than * y...

GetHuman-wabchall's customer service issue with Athleta.com from December 2018

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The issue in GetHuman-wabchall's own words
I have a wrap that I purchased * years ago that has a hole in frabric for more than * year, I called last year and this wrap was purchased in store so they told me to call store (which is * hours from my home)...store personnel told me nothing they could do (store is * hours from my home)*I purchased current wrap ONLINE * year ago, now it has hole (not worn that much and should not have hole), these wraps are NOT cheap and should be able to wear few time without this wear and tear*I have just received new wrap that I purchased ONLINE (before noticing hole in last years SAME WRAP)
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Customer service issue
Reported by GetHuman-wabchall
Dec 5th, 2018 - a mon ago
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GetHuman-wabchall started working on this issue
Dec 5th, 2018 6:58pm