I purchased a ASUS laptop X***Q in April ****. I do not know how to open the CD drive...

GetHuman-jtpj's Device Support issue with Asus from December 2019

Help with my Asus issue
First: share to improve GetHuman-jtpj's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jtpj may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman-jtpj's own words
I purchased a ASUS laptop X***Q in April ****. I do not know how to open the CD drive. No button to open. Please advise. Thanks

GetHuman-jtpj did not yet indicate what Asus should do to make this right.

How GetHuman-jtpj fixed the problem

We are waiting for GetHuman-jtpj to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Asus's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Asus issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Asus

Device Support issue
Reported by GetHuman-jtpj
Dec 24th, 2019 - a year ago
Not resolved
Seen by 23 customers so far
Similar issue to 512 others
0 customers following this

Timeline

GetHuman-jtpj started working on this issue
Dec 24th, 2019 7:40pm
GetHuman-jtpj indicated the issue is not fixed yet.
Dec 25th, 2019 7:13pm
GetHuman-jtpj indicated the issue is not fixed yet.
Dec 30th, 2019 3:42pm