I have just bought a new laptop ASUS A***U Series, I have changed my graphics to High-p...

GetHuman1622929's customer service issue with Asus from November 2018

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The issue in GetHuman1622929's own words
I have just bought a new laptop ASUS A***U Series, I have changed my graphics to High-performance NVIDIA processor and I'm playing a game on medium low settings and I'm still having unplayable fps drops every few minutes. The only apps I have downloaded so far are Spotify, league of legends and NVIDIA. It is smooth most of the time other than these FPS drops and its literally unplayable and slower than my old laptop. Is there a fault somewhere or is there anything I can do to improve this? Did not expect to have such a problem with a £*** gaming laptop.**Thanks for your help
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Asus

Customer service issue
Reported by GetHuman1622929
Nov 25th, 2018 - 10 mons ago
I have an issue with Asus too
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Seen by 3 customers so far
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Timeline
GetHuman1622929 started working on this issue
Nov 25th, 2018 7:20pm